Privacy Policy

At Urban Mix Market, we value the privacy of our customers and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit and shop on our website, https://urbanmixmarket.com/.

1. Information We Collect

We collect personal information from you when you register on our site, place an order, subscribe to our newsletter, or interact with our services. The types of information we may collect include:

  • Personal Identifiable Information: Name, email address, phone number, shipping address, billing address, payment information, and any other details you provide during checkout or account registration.
  • Non-Personal Information: Browser type, IP address, device information, referring URLs, and data regarding your browsing activity on our website.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Processing and Delivery: To process and deliver your purchases, including sending order confirmation and shipping updates.
  • Customer Support: To respond to your inquiries, resolve issues, and improve your shopping experience.
  • Personalization: To provide personalized content, offers, and recommendations based on your shopping history and preferences.
  • Marketing and Communication: To send newsletters, promotions, and updates (only if you opt-in).
  • Improving Our Website: To analyze user activity and improve our website’s layout, services, and performance.

3. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information. This includes using SSL (Secure Socket Layer) encryption for sensitive information like payment details. Your personal data is stored on secure servers and accessed only by authorized personnel who are required to keep your information confidential.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third parties (e.g., payment gateways, courier services) who assist us in operating our business and delivering services to you, under strict confidentiality agreements.
  • Legal Requirements: If required by law or to protect the rights, property, or safety of Virtupay Tech Solutions, our customers, or others, we may disclose your personal information.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze web traffic and improve our services. You can choose to disable cookies in your browser settings, but this may affect certain functionalities of our website.

6. Third-Party Links

Our website may contain links to third-party sites. Please note that these external websites have their own privacy policies, and we are not responsible for their content or privacy practices. We recommend reviewing the privacy policies of any third-party site you visit.

7. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of any inaccurate information.
  • Deletion: Request deletion of your personal information, subject to legal requirements or ongoing services.
  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the “Unsubscribe” link in our emails or contacting us directly.

8. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and we encourage you to review the policy periodically. Your continued use of our website following the posting of changes indicates your acceptance of those changes.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your data, please reach out to us at:

Company: Virtupay Tech Solutions Private Limited
Address: No 235, 2nd & 3rd Floor, 13th Cross Rd, Indira Nagar II Stage, Hoysala Nagar, Indiranagar, Bengaluru, Karnataka 560038
Email: virtupaytechsolutions@gmail.com
Phone: +91 6307809040