Terms of Service

Welcome to Urban Mix Market! These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing or using https://urbanmixmarket.com/ (“Website”), you agree to comply with and be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree to these Terms, please discontinue using the Website.

2. Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to use our services. By using this Website, you confirm that you meet these eligibility requirements.

3. Account Registration

To make purchases or access certain features of the Website, you may be required to create an account. When registering for an account, you agree to:

  • Provide accurate, current, and complete information.
  • Maintain the security of your account by keeping your password confidential.
  • Accept responsibility for all activities that occur under your account.
  • Notify us immediately of any unauthorized access or breach of your account.

4. Orders and Payments

When you place an order on Urban Mix Market, you agree to the following:

  • All orders are subject to availability and confirmation of the order price.
  • Prices listed on the Website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
  • We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product descriptions, or if we suspect fraudulent activity.
  • Payment methods available include credit/debit cards, UPI, and other available gateways. All payments must be completed before order processing.

5. Shipping and Delivery

For details regarding shipping options, estimated delivery times, and costs, please refer to our Shipping Policy. Delivery times are estimates and not guarantees. We are not liable for delays caused by external factors beyond our control, such as courier services or natural events.

6. Cancellations, Returns, and Refunds

You can cancel your order before it is shipped by contacting us at virtupaytechsolutions@gmail.com or +91 6307809040. For return and refund details, please review our Return and Refund Policy.

7. Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of Virtupay Tech Solutions Private Limited or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or otherwise use any content without our written permission.

8. User Conduct

When using our Website, you agree to:

  • Not use the Website for any unlawful purpose or engage in any activity that could harm or disrupt the Website, our servers, or other users.
  • Not post or transmit any defamatory, obscene, abusive, or otherwise inappropriate content.
  • Not use the Website to distribute spam, unsolicited messages, or malware.
  • Comply with all applicable laws and regulations.

9. Limitation of Liability

Urban Mix Market and Virtupay Tech Solutions Private Limited will not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Website or products purchased from it. We provide the Website and its contents on an “as is” basis without any warranties of any kind, either express or implied.

10. Indemnification

You agree to indemnify and hold Virtupay Tech Solutions Private Limited, its directors, employees, and affiliates harmless from any claims, losses, liabilities, damages, costs, and expenses (including legal fees) arising from your use of the Website or violation of these Terms.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and your continued use of the Website after such modifications constitutes your acceptance of the revised Terms.

12. Governing Law

These Terms and your use of the Website shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka.

13. Contact Information

If you have any questions about these Terms, please contact us at:

  • Email: virtupaytechsolutions@gmail.com
  • Phone: +91 6307809040
  • Address: No 235, 2nd & 3rd Floor, 13th Cross Rd, Indira Nagar II Stage, Hoysala Nagar, Indiranagar, Bengaluru, Karnataka 560038